Terms and conditions
1. These terms and conditions will apply to the customer who purchases our services online. We are OSCEforPAs a training establishment for physician associate students in the UK.
2. The terms on which we sell our services to you from our website is if you are over 18 years of age.
The services we offer are clearly labelled on our website. In cases of services made to your special requirements, it is your responsibility to ensure that the information and the specification you provide are clearly labelled. The services we offer are all subject to availability. We can make changes to the services at any given time, this is may be due to safety reasons or otherwise. If there are any changes to our services that will be available on our website and it is the customer’s duty to revise that and keep themselves informed.
You must co-operate with us in 1 to 1 sessions, provide us with basis to work on with you, this includes topics you would like more help with or other useful information to help us perform the service efficiently. Failure to comply with us in providing this information accurately and clearly entitles us to suspend the service from you until you remedy the situation and you become exempt from requesting a refund. No variation of the contract you have entered initially can be changed after it has been entered unless it has been agreed with OSCEforPAs. The description of services on our website does not constitute a contractual offer to sell. Our sales could be withdrawn at any time at our discretion. If an order is made through our website we can reject it for any reason, keeping you informed as to why.
There are several steps when making a purchase on our website, each step allowing you to check and amend any errors prior to purchasing, it is your responsibility to check that you’ve ordered correctly. Once you have received the order confirmation email, it is your responsibility to check for any errors and to contact us immediately if there are. We are not responsible for any inaccuracies in the orders placed by you. Once an order has been placed you have agreed to giving us confirmation of the contract by means of an email with all the information in it. Order confirmation emails should be sent out within a reasonable time after the purchase, but in any event not later than the delivery of our service. Should you not have received your order confirmation email, it is your responsibility to contact us within a reasonable time 24hours before the service delivery, so the matter could be dealt with accordingly. The fees for our services have been labelled on our website, any additional charges are also specified clearly. The dates of our services delivery are also specified on our website.
It is the duty of our customer to check these prices as well as dates and purchase where they see appropriate for themselves. Prices for services may be calculated on a fixed price or on a standard daily rate. You must pay by submitting your credit card or debit card details with your order and we can take payments immediately or otherwise before the delivery of our service. We will deliver our services including webinars, books, booklets and future masterclasses by the time agreed upon initially and specified on our website.
Our services will be delivered within a reasonable time and we aim to deliver without any delays, in any event, not more than 40 days after the day on which the contract is entered into. In an event we don’t deliver our services on time in unforeseen circumstances, you can request from us to reduce the fees by an appropriate amount that we deem appropriate. In some cases, we may give a full refund, this will be decided on case by case basis. We generally deliver our services online, with some masterclasses in due time and our booklets are accessible online only.
As previously mentioned in our 1-to1 sessions in cases of cancellation, please read that policy under the form. For refunds on our services please refer to our refund policy. We intend these Terms and Conditions to apply only to a contract entered into by you as a customer, if you are not a customer or you believe these Terms and Conditions should not apply to you, you must tell us so that we can provide an alternative where deemed appropriate.